Jobs in Melbourne (VIC): Applications Support Analyst - Tabcorp

Tabcorp offers you more than a job – we want you to make a difference to our customers and to do extraordinary things. We are Australia's leading gambling entertainment company and offer you variety in your career direction and support your personal growth. We work in flexible ways and give you more choice in how you work – as Tabcorp evolves, so will you.

The Role

Tabcorp Technology's, IT Service Delivery team is looking for a proactive, motivated and experienced Application Support Analyst to join its team. Reporting through to the Digital Support Manager, this role is responsible for proactively supporting Tabcorp's applications to ensure high levels of reliability and availability in operational applications to leave our key stakeholders with a smile!

The Responsibilities

• Ensuring continued operations of the digital/wagering platforms through the provision of Level 2 support.
• Work with project and development teams to implement changes/fixes into production
• Manage and resolve incidents at a functional or configurational level
• Proactively keeping management/stakeholders informed of incident progression
• Analyse problems and trends to decrease incident rates.
• Tap into your creative side with process improvement and incident reduction plans.
• Ability to work both autonomously and within a team environment

The Person

The ideal person will have experience with web technology and key IT processes (ITIL), including software development lifecycle, problem, change and configuration management practices. Candidates with strong knowledge of Windows Servers, Networking, SQL, Oracle, Unix Systems and Cloud Services (AWS) will be highly regarded. All of this complimented with a positive can-do attitude and a vibrant presence!

Working on a rotating on site roster from Monday-Saturday, you will also be required to be on a 24/7 on-call roster providing support outside core business hours, to which you will be financially rewarded for and earn Days in Lieu.

At Tabcorp, we create entertainment experiences where the passion, thrills and enjoyment of the Australian way of life come alive. At the same time, we put back into our communities and take our social responsibilities seriously. We want you to love the game like we do.

Location:	Melbourne
Position No:	496196
Work Type:	Permanent Full-Time
Closing Date:	24 Oct 2016 11:55 PM AUS Eastern Daylight Time

Jobs in Clayton (VIC): Senior Web & Database Developer - Australian Synchrotron

The Australian Synchrotron (AS) is a division within the Australian Nuclear Science and Technology Organisation (ANSTO) and one of the nation's premier science facilities that provides a vibrant focal point for researchers from Australia, NZ and further afield. Employing more than 80 engineers and scientists in diverse areas of synchrotron science and engineering, the facility provides world-leading technical capability that delivers better and faster experimental techniques that enhance current fundamental and applied research. The facility promotes international collaboration to enable leading-edge R&D that will greatly benefit Australia and our regional neighbours.

The role

Reporting directly to the Group Leader – Scientific Computing & IT, the Senior Web and Database Developer leads the design, development and operation of custom web and database applications. These applications are responsible for improving the productivity and efficiency of experiments conducted by the users of the facility and will facilitate the information management around the experiment life cycle at the Australian Synchrotron for an increased scientific output.

The successful candidate will have demonstrated experience in the entire software development life-cycle and a variety of programming languages, as well as previous experience in managing a software development project within a small – medium size business. The candidate is required to possess the essential skills and experience detailed in the Position Description.

Applications must be submitted online only via our recruitment portal.

Upon submission, your application will be reviewed by a selection panel. Should your skills and experience be considered suitable to progress, you may be required to undertake additional assessment of your skills, knowledge, abilities and aptitude as part of our recruitment process.

ANSTO is an Equal Opportunity Employer that supports Flexible Work Arrangements

Salary:	$ 92,414 – 103,687 + 15.4% super
Location:	Clayton, Victoria
Work Type:	Full-time, ongoing
Closing Date:	5 pm on Friday 28 October 2016
Attachments:	- Position Description

Jobs in Bunbury (WA): IT Manager - Piacentini & Son

Due to continued success and growth, Piacentini & Son have an opportunity for an IT Manager to join their technology function and play an instrumental role in managing and improving the functionality of their Infrastructure and Applications, and design and implement key technology projects that will drive the company forward.

Piacentini & Son is an earthmoving and mining contractor, specialising in contract mining & bulk earthworks, fixed plant, road haulage and rehabilitation services based in the South West, WA.

The IT Manager will report directly to the Chief Executive Officer and be responsible for managing a small IT Department.

Duties & Responsibilities:

• Providing leadership, advice and direction for the current IT staff members; including task delegation, assistance and time management
• High level of systems administration and engineering
• Demonstrate effective communication with stakeholders to achieve objectives
• Monitoring system performance, diagnosing and solving problems
• Making suggestions to improve the organisations’ current technology infrastructure

Key Skills:

• A Tertiary qualification
• 5+ years’ experience in IT management
• Programming background (VB, C++, HTML)
• Knowledge of Exchange, SQL and MySQL
• People and project management experience
• Experience in Windows-based computers and Domain/Active Directory servers

If this sounds like the opportunity you have been looking for, please apply below by attaching your resume and cover letter highlighting your strengths in line with the requirements mentioned above.

Location:	Bunbury & South West
Work Type:	Full Time

Jobs in Sydney (NSW): Junior Product Manager - CoreLogic

The CoreLogic Product team is committed to delivering truly innovative solutions that drive transparency, insights and confidence in property decisions. At more than four times the value of the ASX, property is Australia's largest asset class and makes a compelling subject matter with great relevance to Australian's and Australian businesses.

Product Management at CoreLogic is a great opportunity for passionate product practitioners to flex their skill in an area with real relevance. The Product team spans multiple disciplines including analytics, data, web, mobile, ecommerce and platforms across the dynamic and fast paced Consumer, Real Estate, Finance and Insurance segments. The Product Management teams leverage the latest in Product thinking and run development in an Agile Scrum environment. For the right Product Manager the roles will stretch you to think bigger and execute in a fast paced, innovative environment.

About the role

The Junior Product Manager is a multi-faceted role, working with all parts of the business to help bring our products to market and provide great customer service to both internal and external customers.

Acting as a liaison between Product Development, Sales, Marketing, Customer Management and Finance, the Junior Product Manager acts as a champion for driving winning product features, customer service and problem solving, improving customer and internal communication, incident management and consolidating market/ customer requirements.

Some responsibilities include;

• Assisting in the build and launch of new products and features, ensuring that they are "market ready" at time of launch, including having complete documentation, product collateral and ongoing operational and support processes in place
• Helping develop and implement the Go To Market plan for the product(s), working with and providing training to the Customer Management, Sales, Marketing, Legal and Finance teams
• Helping develop and implement internal product support processes including SLAs
• Improving our knowledge management base, researching and implementing preventative actions to common problems and questions
• Maintaining each product throughout its development-to-retire life cycle

To be successful in this role you will have had experience in a BA or Junior Product Manager role previously. Ideally, you'll have project management skills including Agile experience, coupled with excellent communication and interpersonal skills. You'll have knowledge of the Product development lifecycle, including Go To Market competencies.

Location:	Sydney CBD, Inner West & Eastern Suburbs.
Work Type:	Full Time

Jobs in Perth (WA): High Performance Software Developer - Beacham Group

Join a team of high performance individuals in the top 1% of their craft. Focusing on software challenges such as big-data processing; manipulation and visualization of data; high-performance 3D graphics. With fantastic offices based in Perth, this is a dream job for highly skilled developers or software engineers.

If you have dealt with simulation, computer games programing, HPC, or gloabally distributed programming before you could work out well.

The following skills are required.

• Implementation, testing, and maintenance of software in Java, C and C++ to an expert level
• Acting as 3rd-level technical support, for otherwise-unresolvable customer issues
• Supporting the business and customers on time-critical projects.
• Excellent written and spoken English both on a business and technical level.
• History of working in parallel computiung, I/O Processing, Data Management, Data Vistualisation (3D), numerical processing, High end simulation, games programming.
• Skills with SQL, Java, JavaScript, C#, C++, Python, PHP, iOS, Swift, HTML & CSS highly regarded as this role works on multiple projects for clients.

Ideally you will have a degree or beyond in Mathematics, Computer Science, Geophysics, Medical Imaging, Software Engineering, Physics.

Salary:	$70k - $85k p.a. + Negotiable
Location:	Perth > CBD, Inner & Western Suburbs
Work Type:	Full Time

Jobs in Melbourne (VIC): IT Learning Lead - Village Roadshow Ltd

Our industry is fast paced, dynamic and exhilarating and we are looking for someone one step ahead to own an array of responsibilities. Think you have what it takes to apply your skills to this role – then read on!

About Us:

It all began in 1954 with the first drive-in cinema in Melbourne. Since then Village Roadshow has grown and evolved to become a leading international media and entertainment company with a diverse portfolio of businesses spanning Cinema Exhibition, Film Distribution, Marketing Solutions, Theme Parks and Film Production, continuing a commitment to provide state of the art entertainment and media offerings.

The role you will play:

Assist the business to use technology solutions with competence and confidence by enabling relevant and timely training and reliable access to easy-to-use and up-to-date support materials on the Village Oracle.

Directly reporting to the Manager, Planning and Optimisation you will be responsible for:

• Developing training & reference materials to equip business users with the skills to use our technology
• Conducting quality reviews of application training materials to ensure technical and operational alignment to VRL solutions
• Publish training materials and conduct reviews
• Working with Divisions and Project Delivery to develop new content as required
• Assisting business representatives to maintain their own learning solutions on the Village Oracle
• Maintain external provider relationships

Above all we seek someone who is proactive, can be one step ahead of the game and also take the initiative with promptly addressing any problems or discrepancies. You will be a collaborative relationships builder who can apply a high level of initiative and self-motivation with an energetic and flexible approach.

Experience:

• Demonstrable experience delivering technical training for business users utilising a variety of tools & techniques
• Excellent interpersonal and communication skills
• Strong time management skills, and very results driven
• Able to work across business functions and hierarchies
• Experienced in instructional design, facilitation and training coordination skills

In addition, knowledge of SharePoint and learning tools such as Camtasia in addition to the practical application of Change Management would be advantageous.

To apply please click on the "Apply" button below and complete our online application form by Friday 7 October 2016.

Location:	Melbourne CBD & Inner Suburbs
Closing Date:	Friday 7 October 2016
Work Type:	Full Time

Jobs in Sydney (NSW): Website Developer - Gillian Beaumont Legal

A federal taskforce based in Sydney CBD is seeking to recruit a Website Developer to work with communications professionals in overseeing the development, maintenance and strategic direction of their website and intranet.

As the successful applicant, your responsibilites will include including publishing new content to the intranet on a daily basis; ensuring quality control and usability of content; providing training and support to internal users; updating images and content on the website; providing statistical reporting and analysis on website performance; ensuring compliance with relevant standards; liaising with external developers; and design work as required.

Our ideal candidate for this role would have advanced knowledge of a variety of online CMS applications, design software and analytical tools. He or she would also have experience using HTML, CSS and Javascript along with the proven ability to plan and implement web and intranet projects within a PR or communications team. Previous experience with PHP or MySQL would be highly regarded, as would tertiary qualifications in computing, web design or similar.

This role will be offered on a full time contractual basis with a salary between $78,532 and $87,601 plus superannuation.

Please note that only Australian citizens are eligible for appointment to this position.

For further information, please contact Imogen at Gillian Beaumont Legal on (02) 6126 4500. To apply, send your CV in Microsoft Word format to careers@gillianbeaumont.com.au citing reference GBL 3145.

Salary:	$78,532 - $87,601 plus superannuation
Location:	Sydney CBD
Position No:	GBL 3145
Work Type:	Full Time

Jobs in Brisbane (QLD): Information Technology Support Officer - Queensland Museum

KEY RESPONSIBILITIES

• Provide 1st and 2nd level support to the IT team in resolving technical problems and provide professional, responsive, timely and effective assistance to clients across a range of ICT related incidents and tasks, by phone, onsite and email.
• Effectively deal with customer requests through to completion by providing proactive client communications, regular liaison with relevant stakeholders, and the escalation of requests to 3rd level support in accordance with service level thresholds
• Participate in, and provide assistance, to project teams and project based activities.
• Assist with the operation of Server and Network environments and associated equipment including the maintenance and approval of QMN applications content as per ICT guidelines.
• Administer the ICT purchasing and disposals as per Government Information Technology Contracting (GITC) guidelines.
• Make recommendations and provide advice on technical strategies and implementation for Desktop Infrastructure.
• Assist in asset management both Software & Hardware, update registers and organize the yearly audit.
• Manage own work plan to meet brand, vision and strategic and operational objectives.
• Assist in the development and maintenance of training materials, fact sheets, technical documentation and solutions and the provision of informal training on the use of Information Technology hardware and application software.
• Contribute to the safety culture of QMN by reporting all incidents and hazards and ensuring work is undertaken in the safest way possible, following all QMN WHS policies/procedures and guidelines relevant to the job. Undertake all relevant responsibilities identified in the QMN WHS Accountabilities and Responsibilities Matrix.

Your application for this role will remain current for 12 months and may be considered for recurring vacancies which may be at an alternative location or alternative employment basis (full-time or part-time).

***APPLICANTS ARE REQUESTED TO APPLY ONLINE – scroll down and click the ‘APPLY ONLINE’ button***

Please note any documents attached to Smart Jobs should be in Microsoft Word or PDF format. Please do not upload zipped files.

Further information

Please ensure you download the role description and guide for applicants and carefully follow instructions for submitting an application.

Documents

Before applying for this vacancy please ensure you read the documents below.

• A guide for applicants (PDF, 35KB)
• qmb219_16_role_description (PDF, 107KB)

Yearly Salary:	$57209 - $63791
Fortnightly salary:	$2192.80 - $2445.10
Total remuneration:	$65270 up to $72780
Job duration:	3 years
Location:	Queensland Museum, South Bank, Brisbane
Job reference:	QLD/QMB219/16
Work Type:	Temporary Full-time
Closing Date:	14-Sep-2016
Contact person:	Robert O'Brien
Contact details:	3840 7675

Jobs in Canberra (ACT): Service Desk Analyst - Fujitsu Australia Limited

Fujitsu Australia Limited is part of one of the largest IT services companies in the World with annual revenues of more than $60 billion. Established for over 80 years, we employ in excess of 170,000 employees across 70 countries. Since 1972 we've grown to employ 5,000 people across our Australian and New Zealand operations and we continue to grow. In addition to extensive employee benefits package, we can offer real opportunities for growth and development.

What's On Offer?

Service Desk Analyst role performing 1st and 2nd Level support to local and remote customers via telephone and face to face communication. Provide 1st Incident resolution using the Access and Identity Management Suite.

Responsibilities

• Create and resolve New Incidents, within the IT service Management application.
• Work autonomously to resolve / escalate queued incidents within the IT service Management application.
• Perform Account creations, changes and deletions using the Access and Identity Management Suite.
• Provide support to local and remote customers.
• Provide updates to Incidents within the IT Service Management application as required.
• Advise the Team Leader / Service Desk Manager of current issues.
• Notify Team Leader and Service Desk Manager of outstanding issues requiring management escalation.
• Maintain the Service Desk standards.
• Comply with Service Desk configuration and system support procedures.
• Liaise with customer as part of operational support.
• Develop procedures required to improve support.
• Ensure all procedural documentation associated with the support is current, published on the WIKI and is in line with established Quality standards.

What Do We Want From You?

Experience/Qualifications

• Ability to work between hours of 8am to 4pm weekdays.
• Hold a current Security Clearance at the TS (PV) level.
• Tertiary qualifications or equivalent practical experience.
• Strong knowledge of ITIL and its implementation.
• Knowledge and demonstrated skills in ITIL compliant Incident Management Tools.
• Solid oral and written communications skills.
• 2 years desktop support experience, and\or helpdesk experience.
• Experience supporting Microsoft Operating Systems and Microsoft Office applications.
• Proficient knowledge and operation of computer equipment.
• Demonstrated ability to work as a member of a small integrated team to meet assigned goals

Benefits

Working at Fujitsu, you will be joining a trusted public sector partner and the Number 1 non-Telco provider to Federal Government. With over 700 staff members across our Federal Government region, you will have the opportunity to work across some of Fujitsu's high profile Government projects.

You will have exposure to the latest technology, highly skilled people and access to a host of staff benefits including (depending on eligibility):

• Car plan
• Employee purchase programs,
• Airline club memberships,
• Travel discounts
• Corporate health insurance plan
• Gym memberships

NB: Applications will be reviewed prior to the closing date; which is dependent on the status of the recruitment process and is subject to change without notice.

Location:	Canberra
Position No:	20151
Work Type:	Permanent Full Time
Closing Date:	26 Sep 2016 Aus. Eastern Standard Time

Jobs in Melbourne (VIC): Service Desk Officer - Australian Chatolic University

Be the first point of contact for efficient resolution of IT enquiries for a national University
Utilise your strong customer service and communication skills
Two full time, continuing positions based in Melbourne

Australian Catholic University (ACU) is an inclusive community that welcomes students and staff of all beliefs. ACU has over 2,000 staff supporting more than 30,000 students across seven campuses – Adelaide, Ballarat, Brisbane, Canberra, Melbourne, North Sydney and Strathfield.

The Information Technology Directorate is responsible for the provision and maintenance of computing services within the University. IT Client Services provides support to staff and staff desktop computers.

As Service Desk Officer you will:

• provide quality support to staff seeking assistance with software and hardware problems
• work in a high volume environment
• provide expert technical advice to staff and students with varying levels of technological experience
• work within a team to ensure agreed priorities are met.

You will need to demonstrate:

• a highly client focused background with effective communication skills
• detailed knowledge of current MS Windows operating systems, MS Office suites and general PC technologies
• sound knowledge of I.T.I.L methodologies
• evidence of ability to show commitment with integrity to the Catholic Identity, Mission and ethos of the University
• a willingness to share knowledge.

As valued members of our community, all staff members are expected to have an understanding of ACU's mission and values and to demonstrate an active contribution to them.

The University pursues an excellence agenda and offers an environment where staff are welcomed and safe and valued through development, participation and involvement.

How to Apply: Obtain the Position Description Download File PD Service Desk Officer.pdf.Applicants are expected to address all selection criteria listed in the position description. To apply for this role click the "Apply" link below.

Total remuneration valued to $77,813 - $84,321 pa, including salary component $65,753 - $71,252 pa (Higher Education Worker Level 5), employer contribution to superannuation and annual leave loading.

General enquiries can be directed to Alistair Scott, Service Delivery Manager, (03) 5336 5341.

Only candidates with the right to work in Australia may apply for this position.

ACU is committed to diversity and social inclusion in its employment practices. Applications from Aboriginal and Torres Strait Islander people, people with disabilities and people from culturally diverse groups are encouraged.

Salary:	$77,813 - $84,321 pa
Location:	Melbourne
Job No:	971059
Work Type:	Continuing full time
Closing Date:	Thursday 15 September 2016
Attachments:	- PD Service Desk Officer.pdf