Jobs in Canberra (ACT): Service Desk Analyst - Fujitsu Australia Limited

Fujitsu Australia Limited is part of one of the largest IT services companies in the World with annual revenues of more than $60 billion. Established for over 80 years, we employ in excess of 170,000 employees across 70 countries. Since 1972 we've grown to employ 5,000 people across our Australian and New Zealand operations and we continue to grow. In addition to extensive employee benefits package, we can offer real opportunities for growth and development.

What's On Offer?

Service Desk Analyst role performing 1st and 2nd Level support to local and remote customers via telephone and face to face communication. Provide 1st Incident resolution using the Access and Identity Management Suite.

Responsibilities

• Create and resolve New Incidents, within the IT service Management application.
• Work autonomously to resolve / escalate queued incidents within the IT service Management application.
• Perform Account creations, changes and deletions using the Access and Identity Management Suite.
• Provide support to local and remote customers.
• Provide updates to Incidents within the IT Service Management application as required.
• Advise the Team Leader / Service Desk Manager of current issues.
• Notify Team Leader and Service Desk Manager of outstanding issues requiring management escalation.
• Maintain the Service Desk standards.
• Comply with Service Desk configuration and system support procedures.
• Liaise with customer as part of operational support.
• Develop procedures required to improve support.
• Ensure all procedural documentation associated with the support is current, published on the WIKI and is in line with established Quality standards.

What Do We Want From You?

Experience/Qualifications

• Ability to work between hours of 8am to 4pm weekdays.
• Hold a current Security Clearance at the TS (PV) level.
• Tertiary qualifications or equivalent practical experience.
• Strong knowledge of ITIL and its implementation.
• Knowledge and demonstrated skills in ITIL compliant Incident Management Tools.
• Solid oral and written communications skills.
• 2 years desktop support experience, and\or helpdesk experience.
• Experience supporting Microsoft Operating Systems and Microsoft Office applications.
• Proficient knowledge and operation of computer equipment.
• Demonstrated ability to work as a member of a small integrated team to meet assigned goals

Benefits

Working at Fujitsu, you will be joining a trusted public sector partner and the Number 1 non-Telco provider to Federal Government. With over 700 staff members across our Federal Government region, you will have the opportunity to work across some of Fujitsu's high profile Government projects.

You will have exposure to the latest technology, highly skilled people and access to a host of staff benefits including (depending on eligibility):

• Car plan
• Employee purchase programs,
• Airline club memberships,
• Travel discounts
• Corporate health insurance plan
• Gym memberships

NB: Applications will be reviewed prior to the closing date; which is dependent on the status of the recruitment process and is subject to change without notice.

Location:	Canberra
Position No:	20151
Work Type:	Permanent Full Time
Closing Date:	26 Sep 2016 Aus. Eastern Standard Time

Jobs in Canberra (ACT): Food & Beverage Handling

Our employer is seeking to employee highly motivated staff who have a passion with working with people in the Hospitality industry.

The successful candidate will need to be highly presentable, overly reliable & honest. Candidate will need to have reliable transport as candidates will be required to work split shifts.

To apply, please email Recruitment Coodinator at The Salvation Army Employment Plus Queanbeyan at queanbeyan_eplus@aep.salvationarmy.org.

Enquiries from all suitable job seekers welcome.

Salary:	AWARD
Location:	Canberra (ACT)
Position No:	2246176466
Work Type:	Part time position, less than 35 hours per week - Permanent, 6+ months
	Permanent, 6+ months

Jobs in Australian Capital Territory: Senior Officer Grade C - Finance Manager at ACT Health

This position is to provide a range of support services, such as budget preparation, reporting, analysis and reconciliations within the Branch. This finance support role will work closely with the Senior Manager, Health Infrastructure Program

(HIP) finance to support the Branch and its clients to ensure responsive and accurate results. Technical accounting knowledge, high level analytical, financial planning, and budgeting are all essential requirements of the position.

Eligibility/Other Requirements: Progression of or progress towards qualifications in accounting or a related discipline would be an advantage, or equivalent operational experience.

Note: The successful applicant may be required to be registered under the Working with Vulnerable People (Background Checking) Act 2011. To complete your application you must prepare responses to the Selection Criteria as a document to be uploaded and included with your application.

DUTY STATEMENT

• Provide support and advice, on such matters as planning, resource allocation and other business of the HIP.
• Prepare monthly management reports to directors and managers in the HIP. Prepare management accounting information as required in accordance with Health Directorate policies.
• Monitor, undertake analysis and report on project reconciliation status.
• Assist with audit liaison for financial statements that are prepared within the area.
• Develop systems and processes necessary to ensure compliance matters in assigned areas are met and reported.
• Support all budget managers to be aware of their compliance and responsibilities by ensuring that reporting systems and processes are operational.
• Apply financial policy and develop and implement financial procedures and guidelines in accordance with the Financial Management Act 1996 and other Health Directorate instructions, procedures and relevant legislation.
• Assist with project resource allocations and the financial operations including financial modelling as required.

SELECTION CRITERIA

• Proven track record in high quality customer service, combined with the ability to set and manage non-negotiable priorities.
• Proven ability to provide sound advice based on comprehensive analysis.
• Demonstrated interpersonal, communication and leadership skills required to gain the support of senior decision makers and enlist the co-operation of staff within other areas, in working towards common goals.
• Demonstrated understanding of work flow design of financial and administrative transaction functions combined with effective experience in delivering business critical information.
• Proven experience in successfully introducing financial reporting systems to non-accountants, that enlists commitment and ownership from budget holders on variance analysis with quality comments pertaining to such variances.
• Demonstrated ability to consistently display a commitment to, compliance with and leadership in high quality Customer Service, Workplace Diversity, Occupational Health and Safety and Industrial Democracy principles, practices and relevant legislation relating to these areas and an understanding of and commitment to the organisation’s values.

Contact Officer: Sam Morgan (02) 6205 5149 - sam.morgan@act.gov.au

Approved Duty Statement Date: 10/7/2013 Initials: JS

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Annual Salary:	$89,786 - $96,809
Location:	Australian Capital Territory
Position No:	32548
Closing Date:	25/Jul/2013, 8:59:00 PM

Australian Statistician’s Fellowship Program (13/0099)

The Australian Statistician’s Fellowship Program is designed to rapidly develop very high calibre recruits at an early stage of their career. It is seeking talented candidates with demonstrated leadership attributes, academic excellence, work experience with excellent performance and statistical literacy skills who are passionate about the work of the ABS.

This unique opportunity will expose participants to a contemporary and practical experiential development program over a three year period. Participants will be stretched and challenged with a range of corporate placements and development opportunities. Participants will be mentored throughout the Australian Statistician's Fellowship Program, including with ABS Senior Leaders. They will contribute to and shape the strategic directions of the ABS through project work and placements in a number of key business areas.

Participants will commence as ongoing APS 5 employees, and will be able to apply for promotions during the Australian Statistician's Fellowship Program.

The Australian Statistician’s Fellowship Program will commence in February 2014 and conclude in December 2016.

Participants will be based in Canberra for the duration of the Australian Statistician’s Fellowship Program and must be willing to relocate for up to six months in Year 2 to undertake an international or interstate placement.

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Salary:	$66,781 - $75,013 per annum
Location:	Central Office, Belconnen, ACT
Closing Date:	28 June 2013 at 6:00pm (AEST).
Attachments:	- Applicant Information Kit
	- Referee Report Template

Jobs in Belconnen (ACT) and Western Australia (WA): All Vacancies That are Currently Open at Department of Immigration and Citizenship

The Department of Immigration and Citizenship helps build Australia’s future through the well-managed entry and settlement of people.

Below is a list all vacancies that are currently open for applications.

Jobs in Campbell Park (ACT): Manager - Document Services at Defence Library Service (DLS)

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The Defence Library Service (DLS) provides essential support to more than 90,000 Defence people throughout Australia and overseas by delivering a cost effective, quality library and information service.

• Are you looking to lead a dynamic team?
• Would you like to be part of a highly skilled professional workforce?
• Do you have initiative and proven ability to achieve results?

We are seeking a professional librarian with relevant experience to manage the library service’s nationally distributed collection including the centralised warehouse, and cataloguing, indexing, abstracting, acquisition of library materials, and data quality management.

Jobs in Campbell Park (ACT): Acquisitions Office at Defence Library Service (DLS)

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The Defence Library Service (DLS) provides essential support to more than 90,000 Defence people throughout Australia and overseas by delivering a cost effective, quality library and information service.

• Do you like working as part of a dynamic team?
• Is variety in your work important to you?
• Are you a people person?

We are seeking a highly motivated Acquisitions Officer with an eye for detail to work within the Document Services team. The position will acquire all hardcopy library materials for the DLS and perform end processing, dispatching, claiming, invoicing and simple cataloguing.

Jobs in Canberra (ACT) : Site Manager

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John Holland is one of Australia's largest and most diverse specialist contracting businesses with work in hand in excess of $6 billion. Our business focuses on our People, Performance, Partnerships and Profit. At John Holland we understand that our greatest resource is our People. We pride ourselves on being a market leader in targeted training, career development and remuneration. We provide long-term career options within an equal opportunity workplace where we recognise the importance of flexibility and a healthy work-life balance.

Reporting to the Project Manager, the Site Manager will be responsible for the successful planning and managing of construction, provision of technical planning, support and reporting to ensure the successful delivery of the project in accordance with both John Holland's and the Client's expectations and to quality, time and profit objectives.

Your primary responsibilities include

Jobs in Canberra (ACT) : Service Engineer

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Construction Project

Sydney Based

John Holland is one of Australia's largest and most diverse specialist contracting businesses with work in hand in excess of $7 billion. At the forefront of the operation is the continued focus to place the utmost importance on health and safety awareness programs, investment in innovative solutions and development of our employees in order to realise our vision of No Harm.

Reporting to the Project Manager your key responsibility is to ensure that John Holland's obligations with regard to design installation and commissioning are met.

Jobs in Canberra (ACT) : Project Manager

New project awards have created a Building Project Manager opportunity with a recognised Mid Tier Construction Company in Canberra (ACT).

You will be based in Canberra.

With a strong presence on the East Coast they boast an enviable portfolio and client base. Having made there mark in the ACT they are looking to expand the team with the addition of another Project Manager who has worked on Commercial and Retail Refurbishments and Fitouts.

On offer is:

Jobs in Gungahlin (ACT): Assistant / Restaurant Management

Popular food chain restaurant. We are looking for strong, self motivated individual leaders with experience and passion for the hospitality industry and customer service. If you are experienced in the following areas, then we want to hear from you.

In this role, you will take responsibility for assisting in the management of the restaurants daily operations, use your excellent organizational and time management skills in order to balance service levels in this busy, fast paced environment.

Jobs in Tuggeranong (ACT): EL 1 - Team Leader - Information Services Branch

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Information about the Section/Branch

Information Services Branch supports FaHCSIA’s business by providing an information base that is a strategic resource for developing and enabling FaHCSIA, by:

• Defining and describing data and information, and capturing it into an evidence base derived from a single source of truth.
• Managing and sharing information to enable the business and build corporate knowledge.
• Protecting data and information from unauthorised access.
• Complying with legislative requirements and standards for the storage, usage, management and disposal of information assets.

Description of the role

Jobs in Tuggeranong (ACT): EL 2 - Section Manager - Information Services Branch

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Information Services Branch supports FaHCSIA’s business by providing an information base that is a strategic resource for developing and enabling FaHCSIA, by:

• Defining and describing data and information, and capturing it into an evidence base derived from a single source of truth.
• Managing and sharing information to enable the business and build corporate knowledge.
• Protecting data and information from unauthorised access.
• Complying with legislative requirements and standards for the storage, usage, management and disposal of information assets.

Description of the role

Jobs in Tuggeranong (ACT): APS 6 - Website Developer - Communication and Media Branch, Tuggeranong

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Information about the Section/Branch

The Communication and Media Branch is the central point for all communication issues and activities providing public relations, marketing, media management and internal and external communication support and services for the Ministers and the Department. The branch also has a watching brief over the management of, and compliance with, communications standards within FaHCSIA, including those set by the Australian Government.

The Online Communications Section maintains and supports the Department’s websites and intranet, and manages the presentation of information specific to the Minister and Parliamentary Secretary via the Department and Ministers' websites. It is responsible for publishing key corporate documents and whole-of FaHCSIA information to the sites.

Jobs in Tuggeranong (ACT): EL 1 - Assistant Agency Security Adviser - Property, Environment and Protective Security Branch

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Information about the Section/Branch

The Protective Security Section is responsible for assisting the Department to implement and maintain a systematic approach to protective security that meets both Departmental needs and Australian Government standards.

This includes: