Jobs in Melbourne (VIC): Customer Service Coordinator / Account Management

The Client

Global Freight Forwarder on the rise have moved into their new offices and are ready for a new member to join their ever growing team. New clients on board have made need for another motivated Customer Service/Account Manager to work their magic and keep their clients happy with round the clock information on their goods.

You will be looking after your own list of clients, covering all import (limited exports) shipments for all sea (some air) cargo, from LCL, FCL, FCX to FAK boxes. Weekly reporting for selected clients, with monthly reporting on others, you will be in charge of each of these accounts from start to finish. Liaising with a team of operators to give the best quality work your clients could ever hope for.

The Role

• Organising all import air and sea freight shipments for a list of up to 30+ clients
• Liaising with airlines, shipping lines and co-loaders
• Daily contact with overseas and local agents, offices, and clients
• Weekly and monthly PO reports
• Monthly client meetings

You

• 2-3 years+ experience within freight forwarding industry
• Exposure to the customer service/account management team preferred
• EDI exposure advantageous
• Dealings with both air freight and sea freight import shipments
• FAK exposure
• Purchase Order reporting experience

This is a great opportunity for you to be involved with a company that treat their staff like they would want to be treated themselves in such a demanding role. Staff retreats with monthly games and weekly trivia to keep everyone on their toes and keep the energy levels up and fun at work.

To apply online, please click on the appropriate link. Alternatively, for a confidential discussion, please contact David Simpson on 03 9252 2177.

Location:	Northern Suburbs Melbourne, Victoria.
Reference No:	90M0268124_1473400872
Work Type:	Permanent

Jobs in Joondalup (WA): Retail Store Manager at Sevenstephen Pty Ltd

SevenStephen Pty Ltd T/as Baskin-Robbins Joondalup is looking for a full time Retail Store Manager to be responsible for organising and managing the operations and day to day running of the retail establishment.

Main duties will be:

• Staff selection, orientation, training and supervision;
• Arrange staff work timesheet;
• Achieve sales goals;
• Develop and implement budgeting plan for the business;
• Determine stock levels and service standards;
• Make sure adequate stock levels and timely delivery;
• Create and maintain high standard customer service;
• Maintain record of stock levels and financial transactions;
• Develop and implement purchasing and marketing policies;
• Market the business by promotions, sales, multi-media and print advertisement placement;
• Formulate and implement pricing policies by reviewing sales activities; and
• Ensures the business complies with OHS regulations.

Requirements:

• Bachelor degree or above qualification in related field
• The ability to work both as part of a team and unsupervised
• Attention to Detail
• Responsible and reliable

Please submit your resume/CV to apply online.

Location:	Joondalup, WA 6027
Work Type:	Full Time, Permanent

Jobs in Perth (WA): Store Manager - Claremont

About the Company

Mountain Designs has been in the outdoor clothing and equipment retailing business for over 35 years and have a number of stores throughout Australia and New Zealand. We are currently seeking an enthusiastic sales and customer service focused Store Manager to join our busy Claremont store!

About the Role

To be successful in this role you will need to be a self-motivated leader who can meet budgets and sales targets and a genuine passion for retail. Previous retail management experience a must.

Duties

• Day to day store operations including managing the sales floor
• Monitoring and achieving store sales budgets
• Ensuring a high standard in customer service
• Staff development and training
• Stock management and store presentation
• Managing the promotions and visual merchandising

Skills and Experience

• Previous retail management experience in a fast-paced environment
• Proven sales record & strong customer service skills
• Be results driven and approachable to both Customers and Retail Assistants
• Mature minded and a confident communicator
• Presentable and well mannered

Benefits

• A fantastic bonus program
• Coaching and training to set you up for success
• Generous staff discounts
• Support from all levels of the company

Want to find out more? Visit our website at www.mountaindesigns.com

If you want to be part of something special and you have the skills and experience to make a difference, please apply below with your CV & cover letter.

Location:	Perth - CBD, Inner & Western Suburbs
Work Type:	Full Time

Jobs in North Coast & Brisbane West: Account Manager

Oyster Bay is recognised as a category leader in the Australian market and has won Premium White Wine of the Year at the Australian Liquor Industry Awards for six consecutive years.

We are seeking a talented sales professional to join our highly successful Queensland sales team as Account Manager, Brisbane West. Ideally based in Brisbane, this role will be responsible for the Western Suburbs to Ipswich with regional coverage to Toowoomba.

And also:

We are seeking a talented sales professional to join our highly successful NSW/ACT sales team. We are currently recruiting for an Account Manager for the Northern NSW Coast territory. Ideally based in Newcastle or Lake Macquarie, this role will be responsible for areas including Hunter Valley, and Central Coast/Wyong with regional coverage of Gosford and Port Macquarie.

Reporting to the State Sales Manager, the Account Manager will hold full accountability for the execution of agreed business plans in the on-premise and independent retail channels, and drive the ongoing management and development of customer relationships within the territory.

Applicants should be tertiary qualified with proven sales credentials gained in a structured wine, hospitality, FMCG or similar environment.

The successful candidate will be remunerated with a base salary and benefits commensurate with the nature of the role, including a company vehicle. Some overnight travel will be required.

If you're someone with the passion to be amongst the very best and thrive in a high performance sales environment, please apply.

North Coast

Brisbane West

Jobs in Boroondara (VIC): Customer Service Officer

An exciting opportunity has arisen for experienced customer service professional's to join our team at the City of Boroondara on a casual basis.

The City of Boroondara is a metropolitan council, representing more than 165,000 people in the inner-eastern suburbs of Melbourne. At the City of Boroondara, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals. Our organisation is a leader in the local government sector, with a reputation for innovation and excellence.

Reporting to the Coordinator Customer Service and Design, you will provide a positive first impression to our residents and visitors that visit or telephone Council to seek information on Council and community matters. You will be part of a small dedicated team but you will also be required to work autonomously.

To be considered you will have previous customer service experience either in a call centre or over the counter with proficient PC and keyboarding skills. You must be available to work during school holidays including the upcoming festive season and you must be prepared to work 8 hour shifts during business hours.

You possess exceptional communication skills and have a commitment to achieving quality service outcomes. Cash handling experience is desirable. All positions require a satisfactory pre-employment police check.

If you are customer focused, organised, and want to work in a diverse organisation where you are always learning, then we would love to hear from you!

For any further information please contact Coleen Cartwright, Coordinator Customer Service and Design on 9278 4430.

Salary:	Band 4: $34.0245 per hour (inc. casual loading)
Location:	City of Boroondara - Boroondara
Work Type:	Casual
Closing Date:	28 October 2013
Attachments:	Position Description

Jobs in Wollongong (NSW): Summer Casual Sales Assistant at General Pants Co.

As one of Australia's largest and most influential retailers, General Pants Co. exists to disrupt the average. We are Your Global Trend Hunters and aim to inspire creative young-blooded individuals.

Currently we are looking for passionate and driven people to join our retail teams as Summer Casual Sales Assistants.

If you have a natural drive for customer service, love working in a fast-paced, energetic team environment and have a creative and unique presence - then why not join GP Co. team as Summer Casual Sales Assistant.

To be a successful in this role, you will have:

• Previous customer service experience (hospitality or retail)
• An passion for fashion and selling
• The ability to confidently sell fashion apparel,
• A positive attitude, be self-driven and a great communicator.

As a Summer Casual in our business you will be required to have full availability to support our stores throughout the busiest period - Christmas. This means you need to be available between November 2013 and January 2014.

At General Pants we strive to be an Employer of Choice. A few of the perks successful candidates are eligible for include: a comprehensive induction program that will set you up for success at GP, a generous staff discount on product, and a invitation to our renowned staff parties! Get excited!

Location:	Wollongong
Position No:	1057
Work Type:	Casual
Closing Date:	30 Nov 2013 Aus. Eastern Standard Time

Jobs in Southport (QLD): Assistant Manager at Burson Auto Parts

Burson Auto Parts currently have a vacancy for an Assistant Manager with an immediate start.

Working for a highly regarded and successful Automotive Sales and Distribution company, this role offers fantastic opportunities for the suitable applicant.

You will assist the Store Manager in daily business operations -

Daily banking, Debtor control,Inventory Management & achieving store budgets for sales & gross profit. Implement & adhere to all Company policies and procedures. You will also act as a role model for other employees.

The suitable applicant must have demonstrated experience in Automotive Aftermarket Sales, Excellent communication skills, be well presented, able to work well in a busy Team environment, practice excellent customer service and phone techniques, be self motivated and have a strong desire to pursue a career in management with Burson Auto Parts.

With a store network which spans over 100 stores across six states this is a great opportunity for further promotion.

Salary is dependant on the applicants experience and suitability for this position,

If you feel you have what it takes to join our Team then apply now.

Only applicants with previous Automotive aftermarket sales experience need apply.

Only people with the right to work in Australia may apply for this position. For advice on obtaining an Australian visa please visit LIVE IN australia.com.

Jobs in Hornsby (NSW): Assistant Store Manager

Barbeques Galore is the leading Barbeque and Outdoor entertainment specialist in Australia. We have been an established and successful retailer for over 37 years with 93 stores Australia wide and still growing. Our culture is key to making Barbeques Galore a great place to work, a company that values honesty, integrity & commitment.

We are seeking an Assistant Store Manager for our Hornsby store.

Reporting to the Store Manger and working as part of a professional team, you will have a strong passion for selling to drive sales in store and will deliver a high level of customer service. A sales background would be highly regarded but not essential as intensive sales and product training will be provided.

The nature of retail requires a rotating roster which includes weekend work. Some product assembly work will be required.

What we are looking for:

• Previous retail experience (highly regarded)
• Delivering a high level of customer service and sales
• Strong communication skills
• An ability to problem solve and think on your feet
• A passion for retail, love of customers and the drive to achieve result

What you’ll get:

We offer a fantastic, friendly working environment with the opportunity for growth & development for the right candidates in a company that is well established

& growing.

• An excellent competitive salary
• Incentives based on your individual sales performance
• A generous staff discount
• Extensive sales & product training
• Career development

At Barbeques Galore you will be challenged and developed - talented employees are the key to our success. This is an opportunity to join an established retail brand that rewards performance with a generous incentive program.

If you are chasing a retail career or just love sales and being part of a dynamic team then apply now!

This position is available at:
99 - Hornsby
Corner Bridge Road and George Street
Hornsby
2077 NSW

Jobs in Brisbane (QLD): Customer Service Officer at Heritage Bank

Do you enjoy the challenge of a sales environment, knowing each day that you've made a difference to your customers?

We are currently seeking motivated, positive team members that believe in putting people first to join our branch network as Customer Service Officers. Operating in a thriving sales environment the Customer Service Officer role is responsible for the achievement of sales and referral targets through front line member service.

We will provide you with access to full training and development to ensure you are confident to achieve your goals. We offer a competitive salary, employee rewards and recognition programs, and performance based incentive schemes.

The Position

Our Customer Service Officers work on the front line in our Branches and are responsible for the continued achievement of sales targets through the provision of professional member service to our valued member base. You will be expected to actively participate in campaigns and achieve sales targets, refer members to our specialists who deal with mortgage loans, financial planning, and wealth protection (life insurance) and may complete in excess of 100 member transactions per day.

You will provided with full training to ensure you become competent and compliant in all aspects of product knowledge as well as branch operations

Operating Hours

To make it easier for our members to do business with us, our branches are typically open 5.5 days per week (Monday to Saturday) and trade late on Thursday nights. You will work a variety of shifts based on the operational requirements of the branch.

33.5 hours per fortnight.

Week 1: Monday 11am – 2pm; Wednesday 11am-2pm; Thursday 1.45pm-6.15pm; Friday 11am - 2pm; Saturday 8.45am-12pm.

Week 2: Monday 11am – 2pm; Tuesday 11am-2pm; Wednesday 11am-2pm; Thursday 11am-2pm; Friday 8.15am - 1pm.

A day in the life of a Customer Service Officer:

• Arrive at Branch & set up cash drawer and actively participate in the morning sales debrief which sets the focus for the day
• Open doors! Serve customers & meet their financial needs through lead generation
• Complete other transactions such as foreign cash, telegraphic transfers, term deposits, Phone & Internet Banking & opening new accounts
• Mini balance prior to lunch, then help the staff to re-focus before jumping on the counter again
• End of day balancing, finalising cash & cheques,
• Participate in the afternoon sales debrief, then home you go!

Is this for you?

• Do you have a positive attitude and enjoy working in front line customer service?
• Do you enjoy the challenge of a sales environment, knowing each day that you've made a positive difference to your customers?
• Do you like to be kept busy across a number of tasks at any one time?
• Do you like working as part of a team?
• Do you believe in putting People First?

If you answered yes to these questions, then this could be the career opportunity you have been looking for and we would love to hear from you - this is a career that counts!!!!

Location:	Brisbane - West
Work Type:	Permanent - Part Time
Closing Date:	1/08/2013 6:00 PM
Attachments:	- Careers that Count.pdf

Jobs in Milton (QLD): Marketing & Public Relations Officer at Lung Foundation Australia

Lung Foundation Australia is a national charity devoted to serving everyone in Australia with a lung disease. Their vision is to ensure that lung health is a priority for all in Australia and to promote lung health in Australia by:

• Educating the community in lung health and early detection of lung disease;
• Reducing the burden of lung disease in the community through patient and carer support;
• Influencing public policy, through advocacy across all levels of government; and
• Raising funds for medical and scientific research.
• The Lung Foundation Australia National Office employs about 17 professional/administrative staff based in Brisbane and 2 professional staff based in Sydney, supported by a team of dedicated volunteers.

Lung Foundation Australia has a fantastic opportunity for a full time Marketing & Public Relations Officer to join their dedicated team in Milton, Brisbane.

Reporting to the Senior Manager Lung Health National Program, you will be responsible for providing marketing, media and web support for Lung Foundation Australia in its efforts to achieve its ongoing goals. You will also be responsible for implementing and evaluating marketing, communications, public relations and fundraising activities.

This role will see you identifying opportunities for increasing the Lung Foundation Australia donor base and awareness of lung related conditions.

More specifically, your duties will include (but not be limited to):

• Drafting, distributing and advising on press releases;
• Seeking paid and unpaid media coverage;
• Developing and maintaining a qualified media distribution list;
• Overseeing social media opportunities including Facebook and Twitter;
• Supporting Senior Manager in the development and implementation of a brand and marketing strategy;
• Acting as the spokesperson for events;
• Managing Google Grants account campaigns;
• Managing incoming fundraising enquiries; and
• Attending fundraising events when required.

Lung Foundation Australia is seeking an individual who will be able to hit the ground running, and who has the demonstrated ability to successfully achieve objectives and deadlines. You will have a strong background in a marketing/advertising/communications role, along with outstanding communication skills and the ability to work independently to get the job done.

Importantly, you will be a creative and energetic team player with a keen eye for detail. You'll be a real 'people person' - happy to work in a team environment, and thriving in networking situations. In addition you will have the ability to establish good working relationships at both a corporate and community level.

Your ability to produce quality marketing collateral and make effective decisions in a fast-paced environment will be pivotal to your success. You will also have a proven ability to exercise judgement with minimal supervision.

If you have a ‘can do’ attitude, the ability to work collaboratively in a small team environment, a demonstrable commitment to the Lung Foundation Australia values and a determination to succeed, this could be the role for you!

Location:	Milton, Brisbane, QLD
Position No:	47530