Jobs in Canberra (ACT): Service Desk Analyst - Fujitsu Australia Limited

Fujitsu Australia Limited is part of one of the largest IT services companies in the World with annual revenues of more than $60 billion. Established for over 80 years, we employ in excess of 170,000 employees across 70 countries. Since 1972 we've grown to employ 5,000 people across our Australian and New Zealand operations and we continue to grow. In addition to extensive employee benefits package, we can offer real opportunities for growth and development.

What's On Offer?

Service Desk Analyst role performing 1st and 2nd Level support to local and remote customers via telephone and face to face communication. Provide 1st Incident resolution using the Access and Identity Management Suite.

Responsibilities

• Create and resolve New Incidents, within the IT service Management application.
• Work autonomously to resolve / escalate queued incidents within the IT service Management application.
• Perform Account creations, changes and deletions using the Access and Identity Management Suite.
• Provide support to local and remote customers.
• Provide updates to Incidents within the IT Service Management application as required.
• Advise the Team Leader / Service Desk Manager of current issues.
• Notify Team Leader and Service Desk Manager of outstanding issues requiring management escalation.
• Maintain the Service Desk standards.
• Comply with Service Desk configuration and system support procedures.
• Liaise with customer as part of operational support.
• Develop procedures required to improve support.
• Ensure all procedural documentation associated with the support is current, published on the WIKI and is in line with established Quality standards.

What Do We Want From You?

Experience/Qualifications

• Ability to work between hours of 8am to 4pm weekdays.
• Hold a current Security Clearance at the TS (PV) level.
• Tertiary qualifications or equivalent practical experience.
• Strong knowledge of ITIL and its implementation.
• Knowledge and demonstrated skills in ITIL compliant Incident Management Tools.
• Solid oral and written communications skills.
• 2 years desktop support experience, and\or helpdesk experience.
• Experience supporting Microsoft Operating Systems and Microsoft Office applications.
• Proficient knowledge and operation of computer equipment.
• Demonstrated ability to work as a member of a small integrated team to meet assigned goals

Benefits

Working at Fujitsu, you will be joining a trusted public sector partner and the Number 1 non-Telco provider to Federal Government. With over 700 staff members across our Federal Government region, you will have the opportunity to work across some of Fujitsu's high profile Government projects.

You will have exposure to the latest technology, highly skilled people and access to a host of staff benefits including (depending on eligibility):

• Car plan
• Employee purchase programs,
• Airline club memberships,
• Travel discounts
• Corporate health insurance plan
• Gym memberships

NB: Applications will be reviewed prior to the closing date; which is dependent on the status of the recruitment process and is subject to change without notice.

Location:	Canberra
Position No:	20151
Work Type:	Permanent Full Time
Closing Date:	26 Sep 2016 Aus. Eastern Standard Time

Jobs in Canberra (ACT): Database Designer and Administrator

We are working with a Federal Government organisation to source a Database Designer / Administrator for an initial 12 month period. Several extension options available. We are limited to being able to submit only 3 candidates for this role. DUTIES:

A demonstrated background as a Database Administrator in large corporations or Government agencies

Extensive experience in DB2 on Mainframe, Unix and Windows. Experience in Oracle and SQL Server in large scale implementations.

SKILLS:

Must have the ability to provide expert technical advice on a range of database issues including best practice, licensing and performance etc.

You must have a high level of communication skills enabling meaningful explanation of technical concepts to senior team members

You must be able to work within a team to deliver well researched and pragmatic solutions to complex database issues.

Due to the nature of this organisation you must be an Australian citizen and be willing to undergo a police check to apply - no security clearance required] To enquire about this role, please APPLY NOW or call Jemma Brennan at Candle on 02 6113 7512 and quote reference #30907

Salary:	....
Location:	ACT - CANBERRA
Position No:	2247861359
Work Type:	Full time position, 35 hours or more per week
Tenancy:	Contract position

Jobs in Canberra (ACT): Food & Beverage Handling

Our employer is seeking to employee highly motivated staff who have a passion with working with people in the Hospitality industry.

The successful candidate will need to be highly presentable, overly reliable & honest. Candidate will need to have reliable transport as candidates will be required to work split shifts.

To apply, please email Recruitment Coodinator at The Salvation Army Employment Plus Queanbeyan at queanbeyan_eplus@aep.salvationarmy.org.

Enquiries from all suitable job seekers welcome.

Salary:	AWARD
Location:	Canberra (ACT)
Position No:	2246176466
Work Type:	Part time position, less than 35 hours per week - Permanent, 6+ months
	Permanent, 6+ months

Australian Statistician’s Fellowship Program (13/0099)

The Australian Statistician’s Fellowship Program is designed to rapidly develop very high calibre recruits at an early stage of their career. It is seeking talented candidates with demonstrated leadership attributes, academic excellence, work experience with excellent performance and statistical literacy skills who are passionate about the work of the ABS.

This unique opportunity will expose participants to a contemporary and practical experiential development program over a three year period. Participants will be stretched and challenged with a range of corporate placements and development opportunities. Participants will be mentored throughout the Australian Statistician's Fellowship Program, including with ABS Senior Leaders. They will contribute to and shape the strategic directions of the ABS through project work and placements in a number of key business areas.

Participants will commence as ongoing APS 5 employees, and will be able to apply for promotions during the Australian Statistician's Fellowship Program.

The Australian Statistician’s Fellowship Program will commence in February 2014 and conclude in December 2016.

Participants will be based in Canberra for the duration of the Australian Statistician’s Fellowship Program and must be willing to relocate for up to six months in Year 2 to undertake an international or interstate placement.

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Salary:	$66,781 - $75,013 per annum
Location:	Central Office, Belconnen, ACT
Closing Date:	28 June 2013 at 6:00pm (AEST).
Attachments:	- Applicant Information Kit
	- Referee Report Template

Jobs in Canberra (ACT): Security Officer at Australian War Memorial

Job Description

Under general direction, the Security Officer is responsible for implementing Memorial security and a range of building and asset services. The work involves: advising and reporting on security matters, monitoring and performing security services and providing a point of contact for all building and associated services. Security Officers provide mobile security patrols across all Memorial sites, monitor security systems, staff critical access points, escort visitors and guests and implement security arrangements. In emergencies, the Security Officer may act as Deputy House Warden and assume responsibility for visitors, staff, buildings and contents.

Notes: This is a security assessed position (Negative Vetting 1).Security Officers wear corporate wardrobe and work to a roster including on-call and overtime. A current driver’s licence is mandatory.

This is an Ongoing position. To apply please submit your current CV together with a 2 page statement of claims against the capabilities. Please provide the names and contact numbers for 2 referees and submit with your application.

Responsibilities

• Under general direction participate in provision of a client focused security and facility service including:
• Provide advice and information to staff and visitors on a range of security matters;
• Provide a client service for staff and contractors on a range of asset and building services including building and exhibition maintenance, cleaning, equipment management and repair;
• Staff the static control room position, monitoring of security systems and mobile patrols across all sites;
• Manage building access and movement of personal items, and security and disposal of lost property;
• Participate in security arrangements for ceremonies, VIP visits and escort official visitors and guests.
• Provide short term relief of senior security staff and assist in training in emergency procedures and safety equipment.
• Implement approved procedures to direct and control staff and visitors in emergencies.
• Manual handling and movement of objects, including but not limited to bollards and barricades.
• Abide by and further the principles and practices of Work Health and Safety as outlined in the WHS Act, taking reasonable care for their own health and safety and ensuring that their acts or omissions do not adversely affect the health and safety of other persons.

Capabilities

Teamwork and productive working relationships

Capacity to supervise, allocate work and coach others. Sets a good example within the team. Contributes to the maintenance of a safe and healthy work environment. Able to develop effective working relationships that benefit the Memorial.

Personal drive and integrity

Adheres to and promotes APS and Memorial’s Values and Culture and Code of Ethics. Self motivated and committed to achieving good results. Focused, accepts responsibility and has the capacity to work independently in the completion of specific projects or tasks.

Strategic vision

Participates in and is committed to planning and performances processes. Understands the corporate directions and is signed up to them. Capacity for assisting with the development of programs to achieve objectives. Focussed on achieving organisational goals.

Communicates openly and effectively

Good interpersonal and communication skills especially the ability to communicate with clients and other employees. Actively listens, negotiates effectively, and contributes ideas cooperatively. Displays empathy and puts forward ideas logically and succinctly.

Achieves results

Capacity to acquire practical knowledge of documented work practices, procedures, guidelines and instructions necessary to achieve work targets. Capacity to work independently in the completion of specific projects or tasks. Ability to interpret legislation, regulations or other guideline material relating to the operations of the work area. Utilises knowledge and skills within the team effectively.

Technical capabilities

Physical ability to perform safe manual handling techniques and move a variety of items as require.

The Contact Officer for this position is Steve Gudgeon on 02 6263 6691

The Australian War Memorial is an equal opportunity employer and maintains a non-smoking work environment.

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Salary:	APS Level 2, $46,991 - $50,889
Location:	Canberra ACT
Position No:	6000066
Work Type:	....
Closing Date:	Monday 10 June 2013
Attachments:	- Memorial's Teamwork Agreement (740Kb PDF file)
	- ....
	- ....
	- ....

How to apply

It is important to read the position documentation. The notes section details application requirements, including what must be submitted with your application, and contains information about timelines and anything else the Selection Advisory Committee considers it important for prospective applicants to know.

Ensure you read the advice to applicants. This explains how to prepare and write your application, and contains information regarding referees and how to lodge your application.

Read the Memorial’s purpose and mission statement.

Jobs in Canberra (ACT): Family Law | Partner at Gillian Beaumont Legal

A rare partnership opportunity has arisen in the Canberra office of one of Australia’s foremost family law firms.

To be considered for appointment as Partner, you will possess an outstanding reputation as a leading family law practitioner, acquired over a period of eight years or more specialising in family matters.

Expressions of interest will be considered from existing Partners, sole practitioners and exceptional Senior Associates or equivalent.

To have a confidential discussion about the role, please contact Gillian Beaumont or Jonathan Beaumont at Gillian Beaumont Legal, Canberra’s only licensed agency to specialise in recruiting exclusively for the legal profession, on 02 6126 4500 or email your resume quoting reference number GBL 2307 to careers@gillianbeaumont.com.au.

Email: Please click the 'Apply Now' button below.

Jobs in Canberra (ACT): APS Level 4 - Allocations Officer at Department of Finance and Deregulation

COMCAR – the Commonwealth Government’s car-with-driver service is looking for a permanent Allocations officer. COMCAR is looking for an officer who can display excellent problem solving and decision making skills (often under time pressure), high levels of customer service, are flexible and available to work shift work on a permanent basis in a highly confidential environment.

QUALIFICATIONS/EXPERIENCE

• Strong planning and process management skills
• Analytical thinking and sound judgement
• Good communication & negotiation skills
• High level IT literacy, operational aptitude and attention to detail
• Ability to problem solve in a high pressure and real time environment
• Ability to maintain strict confidentiality

Please Note: The Allocations Officer is required to work in an operational environment. The position involves shift work, including early morning, late evening, weekends and Public Holidays. The Allocations Officer will be entitled to a COMCAR Roster Allowance of $15,580 p.a.

How to apply:

• If you have NOT registered with our Online Application System, you can begin your Application by clicking the 'Begin' button.
• If you are unsure if you have registered before, click here and follow the steps.
• FORGOTTEN YOUR LOGIN DETAILS? click here and follow the steps.
• If you want to preview the Application form prior to logging in,click here

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Salary:	$60,790 - $69,383
Contact:	Paul Charlton, (02) 6280 1028
Job Ref.:	078-12
Location:	Canberra
Closing Date:	Wednesday, 21 November 2012
Attachments:	Job Ref: 078-12 - Duty Statement and Selection Criteria

Jobs in Canberra (ACT): HR Service Centre Salary and Entitlements Supervisor at CSIRO

• Supervise a dynamic team of dedicated professionals
• Showcase your technical expertise in payroll and HR service processes
• Join CSIRO - Australia's premier science and technology research organisation

The Supervisor role is required to supervise and develop team members within the CSIRO HR Service Centre (HRSC) in the customer focused, efficient and effective processing of payroll and HR service requests. The role includes the need to provide subject matter expertise/specialised help and support in the HRSC and advice to other HR functions and CSIRO employees.

Specifically you will:

• Be accountable and responsible for the supervision of payroll and HR service request processing.
• Manage performance management, quality assessment and coaching, development and motivation of team members.
• Ensure staff are available, trained, developed and co-ordinated to deliver customer service in a (full centre and work group) team approach and in an efficient manner.
• Provide subject matter expertise / specialised help and support in SAP processing of payroll and HR service requests.
• Processing and negotiation of ad hoc/complex payroll and HR service requests.

To be successful you will have:

• Demonstrated ability to provide supervisory level leadership, management and technical expertise in a HR payroll and service centre.
• Detailed experience/knowledge of payroll and HR service processes and associated linkages to HR functions, key stakeholders, CSIRO staff and external obligations.
• Demonstrated commitment to teamwork, continual improvement and customer service and the ability to coach and mentor team members
• Detailed experience in SAP and the ability to supervise structured and efficient transactional processing.
• Demonstrated organisational, interpersonal, analytical and problem solving skills.

About CSIRO: 

Australia is founding its future on science and innovation. Its national science agency, Commonwealth Scientific and Industrial Research Organisation (CSIRO), is a powerhouse of ideas, technologies and skills for building prosperity, growth, health and sustainability. It serves governments, industries, business and communities.

How to apply:

• If you have NOT registered with our Online Application System, you can begin your Application by clicking the "Clisk Here To Apply" button.
• If you are unsure if you have registered before, click here and follow the steps.
• FORGOTTEN YOUR LOGIN DETAILS? click here and follow the steps.
• If you want to preview the Application form prior to logging in,click here

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Salary:	$75K - $85K pa plus up to 15.4% superannuation
Location:	Canberra, ACT
Position No:	ACT12/01911
Work Type:	indefinite, fulltime
Closing Date:	30 September 2012
Attachments:	- Position Details ACT12/01911

Jobs in Canberra (ACT): Help Desk Manager at

The Department’s Employment Systems Group is calling for applications for the position of a Help Desk Manager. The Employment Systems Help Desk operates in a challenging, past paced environment, providing Help Desk assistance to 40,000 users of the Department’s Employment Services System (ESS) IT system.

For further information regarding this position please see the attached Job Description.

If you are using assistive technology and are having issues accessing our online recruitment system, please contact DEEWR Recruitment via email at recruitment@deewr.gov.au.

Take the time to meet some of our colleagues by watching our Great Jobs, Great People video, and gain a better understanding of what our department can offer you.

You can access the transcript of this video as a   (PDF 16KB)   (RTF 46KB)

How to apply:

• If you are unsure if you have registered before, click here and follow the steps.
• FORGOTTEN YOUR LOGIN DETAILS? click here and follow the steps.
• If you want to preview the Application form prior to logging in,click here

Attachments:

- Job Description

Jobs in Canberra (ACT): Aboriginal & Torres Strait Islander Traineeship Program

The traineeship program is an integrated employment and development program, delivered over a 12-18 month period. In addition to Ongoing (Permanent) employment, during the course of the program trainees will be provided with professional and personal development opportunities to enhance their capability to undertake a career in the AFP.

The traineeship will also assist participants to work towards qualifying for entry into the AFP College with a goal to undertake sworn policing and protective Service Officer Roles in the future.

All positions are located in Canberra only, with an anticipated commencement in March / April 2012.

These positions are restricted to applications from Australian Aboriginal and Torres Strait Islander people under Clause 7.1 (a) of C07.

This position requires a Secret security clearance or the ability to obtain one.

Contact Officer: Brooke Dunemann (02) 6131 2713

Closing Date: 11pm (AEDST) Sunday, 21 October 2012