==============================
Overview of position:
The Assistant Licensing Officer manages a team-based licensing function that assesses licence applications for regulated industries in NSW in accordance with legislation, policies and procedures and in a manner that promotes integrity and high professional standards, is consistent with community expectations and ensures public confidence.
The Assistant Licensing Officer provides compliance related advice to clients in a high volume transactional environment and to internal management regarding the assessment and processing of licences across regulated sectors within NSW.
Selection criteria
The following selection criteria form a specific part of the selection process. Candidates for this role are asked to address each of the criteria below.
- Proven experience in team leadership and supervision in a high volume work environment.
- Proven ability to assess and make recommendations on licence applications and related approvals within departmental and legislative standards.
- Demonstrated understanding of established business processes, service delivery standards and working to given timeframes in a high volume processing environment.
- Well developed oral and written communication skills including the ability to write reports, briefs and correspondence on complex issues.
- Demonstrated well developed administrative and organisational skills with proven ability to work under pressure, set priorities and manage a diverse workload.
- Demonstrated experience resolving complaints and providing professional and timely responses to customer inquiries concerning licensing requirements and processes
Learn more: Please click here to access the information pack.
Applicants must download the information pack and address the selection criteria for the position.
Enquiries: Lyn Webb on lyn.webb@communities.nsw.gov.au or (02) 9995 0540
(Applications are not to be submitted to the enquiry officer. Applicants are encouraged to submit their applications on http://www.jobs.nsw.gov.au/)
Notes: This is a permanent full-time position. A background check, including relevant criminal and employment records will be conducted on recommended applicants. No offer of employment will be made until all relevant clearances are finalised.
Closing date: Friday 20th January 2012
| Salary: | $85,816 Package includes salary ($70,480 - $77,767), employer’s contribution to superannuation and annual leave loading |
| Location: | Sydney CBD |
| Vacancy No: | OLGR11165 00000QU4 |
| Work Type: | Permanent Full-Time |
| Closing Date: | Friday 20th January 2012 |
