This is an exciting time to join us. At AMP, we're proud of the reputation we've built today, but it's tomorrow we're focused on, driven through strong leadership, increased innovation and with a wealth of career opportunities. A tomorrow built with people who want to do something today.
Customer Services aims to provide an outstanding customer experience through excellent relationship management and service delivery; seeking continuous improvement that is aligned to strategic objectives; and providing administrative and service support functions to advisers and customers.
We are currently recruiting a strong Administrator to join our Customer Service team. The Administrator is accountable for the timely and accurate processing of new insurance policies. This is achieved by working closely with intermediaries, their support staff, underwriters, customers and information providers. This role also supports the Business Partner and the wider Customer Services team as required.
To be successful in this role, the ideal candidates will posses the following skills and behaviours:
Ability to use initiative, looks for new ways to do things, self motivated
- Sound communication skills, has ability to communicate effectively by phone, letter email and face to face to internal and external customers and stakeholders
- Ability to select and use the appropriate communication medium
- Quick learner with ability to process work efficiently, effectively and accurately
- Demonstrated excellent customer service skills
- Adaptable, ability to operate efficiently in changing environment
- Ability to work collaboratively as part of a team
- Sound numeric and literacy skills
You will demonstrate a successful track record of working in an administration role in a customer focussed environment that required you to work to set targets and goals. You will be adaptable and cope well under pressure, whilst remaining professional and customer focused.
Not only will you enjoy the benefits of being part of such a well-respected and leading organisation, but you'll also enjoy the opportunities and experiences that belong to your individual journey with AMP.
To apply for this opportunity please submit your CV and Cover Letter by clicking on the "apply" button. Applications close 30th October 2012.
| Location: | Wellington |
| Position No: | 583735 |
| Work Type: | Permanent Full Time |
| Closing Date: | 30 Oct 2012 5:00pm New Zealand Standard Time |
