Zurich is a successful worldwide insurance and investment company with operations that serve customers in 170 countries. We employ some 1,300 employees locally and more than 60,000 across the globe. We have earned a solid reputation and several industry awards for excellent performance. Accordingly, we can offer you exciting career opportunities with scope and depth. Zurich supports and encourages employees to be involved in the community through our well-established Community Connections program
We currently have a position available for an administration focused individual with the desire to build a career in the Life Insurance and Investment industry. The Client Maintenance Administrator is responsible for the efficient, cost effective processing of maintenance requests received on existing in-force business.
Responsibilities of this role include;
- Indexing of newly received maintenance requests on to the workflow system
- Importing documents received as faxes & emails on to workflow system
- Processing general and specialised maintenance requests received from clients/advisers
- Complete processing within agreed service standards, quality target's, procedural guidelines & compliance requirements
- Managing written & telephone enquiries & requests from adviser & other departments for information on outstanding requirements
Requirements of this role include;
- PC literacy and keyboard skills
- Good communication (written and verbal) and interpersonal skills
- Demonstrated attention to quality, accuracy, analysis and problems solving ability
You will be a team player, are quick to learn and possess strong analytical and problem solving skills. In return we can offer solid training and development, a positive, friendly team environment, great future career prospects and a competitive remuneration package.
Recent university graduates will be highly regarded, with recent high school leavers welcome to apply.
| Location: | Mount St - North Sydney |
| Position No: | 804894 |
| Work Type: | Full Time |
| Closing Date: | 13 Apr 2012 11:55pm Aus. Eastern Standard Time |
