Jobs in Wellington (NZ): Front Office Duty Manager - Hotel Grand Chancellor

Previous Hotel Front Office experience is required
Passionate about providing exceptional customer service
The ability to lead and develop a team

The James Cook Hotel Grand Chancellor is one of Wellington’s most well-known Hotels. We are part of the Grand Hotels International group with hotels located throughout New Zealand, Australia, Malaysia and Singapore. Grand Hotels International is known for quality accommodation, exceptional service, convenient locations and outstanding conference and meeting facilities.

The successful candidate will:

• Have previous Hotel Front Office experience (in a 4/5 star hotel is preferred)
• A General Managers Certificate or the willingness to obtain one is required
• Have a Full Clean New Zealand Driver’s License with the ability to drive both automatic and manual vehicles
• Be passionate about providing exceptional customer service
• Have fantastic time management skills with the ability to multi task and prioritise according to the hotel’s daily requirements
• Have the ability to lead, develop and motivate a team
• Have experience with conflict resolution and guest complaints
• Have excellent oral and written communication skills
• Be positive and have a can do attitude
• Have the ability to work on any given day of the week for AM or PM shifts between the hours of 7am and midnight as this is a rostered position

Our ideal candidate will be someone with enthusiasm and a commitment towards promoting a professional and friendly working environment. If you are seeking to develop your personal skills and knowledge and want to advance your career by working for one of Wellington's most well-known hotels, apply Now!

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Human Resources on 04 495 0270, quoting Ref No. FODM.

Jobs in Wellington (NSW): Customer Service Administrator at AMP

This is an exciting time to join us. At AMP, we're proud of the reputation we've built today, but it's tomorrow we're focused on, driven through strong leadership, increased innovation and with a wealth of career opportunities. A tomorrow built with people who want to do something today.

Customer Services aims to provide an outstanding customer experience through excellent relationship management and service delivery; seeking continuous improvement that is aligned to strategic objectives; and providing administrative and service support functions to advisers and customers.

We are currently recruiting a strong Administrator to join our Customer Service team. The Administrator is accountable for the timely and accurate processing of new insurance policies. This is achieved by working closely with intermediaries, their support staff, underwriters, customers and information providers. This role also supports the Business Partner and the wider Customer Services team as required.

To be successful in this role, the ideal candidates will posses the following skills and behaviours:

Ability to use initiative, looks for new ways to do things, self motivated

• Sound communication skills, has ability to communicate effectively by phone, letter email and face to face to internal and external customers and stakeholders
• Ability to select and use the appropriate communication medium
• Quick learner with ability to process work efficiently, effectively and accurately
• Demonstrated excellent customer service skills
• Adaptable, ability to operate efficiently in changing environment
• Ability to work collaboratively as part of a team
• Sound numeric and literacy skills

You will demonstrate a successful track record of working in an administration role in a customer focussed environment that required you to work to set targets and goals. You will be adaptable and cope well under pressure, whilst remaining professional and customer focused.

Not only will you enjoy the benefits of being part of such a well-respected and leading organisation, but you'll also enjoy the opportunities and experiences that belong to your individual journey with AMP.

To apply for this opportunity please submit your CV and Cover Letter by clicking on the "apply" button. Applications close 30th October 2012.

-->

Location:	Wellington
Position No:	583735
Work Type:	Permanent Full Time
Closing Date:	30 Oct 2012 5:00pm New Zealand Standard Time

Jobs in Wellington (NSW): Team Leader - ISS Technical Services

In this role you will be responsible for the delivery of personal customer work, and for ensuring the effective and efficient delivery of technical services through the management and leadership of team members performance and professional development.

To be successful in this role you will possess:

• Exceptional written and verbal communication skills - including the ability to coach others
• 4-5 years of solid hands-on technical leadership within the IT industry
• Experience in sourcing IT components, stock ordering, and stock take processes
• Strong personal organization and time management skills
• A high level of empathy, professionalism and sound business understanding
• Ability to plan workflows and resourcing and meet set targets.

Salary:	....
Location:	Wellington
Position No:	11477
Work Type:	Permanent Full Time
Closing Date:	6 Aug 2012 11:55pm New Zealand Standard Time
Attachments:	- ....
	- ....
	- ....
	- ....