Jobs in Melbourne (VIC): Applications Support Analyst - Tabcorp

Tabcorp offers you more than a job – we want you to make a difference to our customers and to do extraordinary things. We are Australia's leading gambling entertainment company and offer you variety in your career direction and support your personal growth. We work in flexible ways and give you more choice in how you work – as Tabcorp evolves, so will you.

The Role

Tabcorp Technology's, IT Service Delivery team is looking for a proactive, motivated and experienced Application Support Analyst to join its team. Reporting through to the Digital Support Manager, this role is responsible for proactively supporting Tabcorp's applications to ensure high levels of reliability and availability in operational applications to leave our key stakeholders with a smile!

The Responsibilities

• Ensuring continued operations of the digital/wagering platforms through the provision of Level 2 support.
• Work with project and development teams to implement changes/fixes into production
• Manage and resolve incidents at a functional or configurational level
• Proactively keeping management/stakeholders informed of incident progression
• Analyse problems and trends to decrease incident rates.
• Tap into your creative side with process improvement and incident reduction plans.
• Ability to work both autonomously and within a team environment

The Person

The ideal person will have experience with web technology and key IT processes (ITIL), including software development lifecycle, problem, change and configuration management practices. Candidates with strong knowledge of Windows Servers, Networking, SQL, Oracle, Unix Systems and Cloud Services (AWS) will be highly regarded. All of this complimented with a positive can-do attitude and a vibrant presence!

Working on a rotating on site roster from Monday-Saturday, you will also be required to be on a 24/7 on-call roster providing support outside core business hours, to which you will be financially rewarded for and earn Days in Lieu.

At Tabcorp, we create entertainment experiences where the passion, thrills and enjoyment of the Australian way of life come alive. At the same time, we put back into our communities and take our social responsibilities seriously. We want you to love the game like we do.

Location:	Melbourne
Position No:	496196
Work Type:	Permanent Full-Time
Closing Date:	24 Oct 2016 11:55 PM AUS Eastern Daylight Time

Jobs in Australia: Marketing Activation Manager at Tabcorp

Tabcorp is a successful and responsible ASX listed entertainment organisation that conducts wagering, gaming and media activities across Australia. Tabcorp's iconic and nationally recognised brands include TAB, TAB Sportsbet, Luxbet, Keno, Sky Racing, Sky Sports Radio and Tabcorp Gaming Solutions.

Role Summary

Working within Tabcorp's Group Marketing function for Wagering, Trackside & Keno brands, this role reports directly through to the Channel Marketing Manager.

The role is responsible for the delivery of Tabcorp's marketing strategies into Retail (4000+ outlets) and On Course (260 race course) channels. This includes the activation of over 50 campaigns every year on a rolling calendar basis across all of Tabcorp's brands.

A major focus of the role is working closely with the Brand team to manage the marketing calendar by planning and executing the timing of promotional activation in the market with a goal to optimise promotional mix to maximise revenue opportunity.

Key to the role is translating the marketing strategies and promotions into a retail plan that engages all of the customers' touch points across our Retail and On Course channels.

The Person

The ideal person will have -

• A tertiary qualification in Marketing, Business or related discipline (desirable)
• Strong commercial & stakeholder/supplier management skills
• Multiple product, category and business experience
• Solid understanding of sports and racing
• Process improvement approach
• Strong analytical and organisational skills
• Excellent Excel skills
• Experience working in an industry with significant regulatory constraints

You will also be innovative, be able to demonstrate outstanding communication, influencing and relationship management skills, be highly driven and outcome focused and have the ability to work in a fast-paced and high pressured environment.

To the successful candidate we can offer an exciting, challenging career within a top ASX listed company, along with a competitive salary package and the opportunity to work in a dynamic team environment

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Position No:	493415
Work Type:	Permanent Full-Time
Closing Date:	17 May 2013 11:55pm Aus. Eastern Standard Time