Adbri Masonry is Australia's largest supplier of quality masonry products, with operations in Queensland, New South Wales, Victoria, Tasmania and South Australia and is a wholly owned subsidiary of Adelaide Brighton Ltd.
We are continually looking to invest in our future and are currently seeking to appoint a Customer Service Officer located at our Ottoway office in SA. The successful applicant will report to the Customer Service Manager and will receive an appropriate salary package.
The primary function of this role involves handling customer enquiries and the processing of orders received via the phone, email, facsimile and Sales Representatives, in a professional and timely manner.
Key responsibilities:
- processing of orders using SAP
- delivering a high level of quality customer service
- resolving queries
- liaising with customers by phone and in person
We are looking for someone who has:
- a minimum of three years experience in customer service
- strong order entry experience using SAP
- a professional and friendly telephone manner with good interpersonal skills
- excellent data entry and computing skills with a high level of accuracy and attention to detail
- strong communication skills
- ability to grasp new skills, processes and product applications quickly
- be team orientated
- work well under pressure
- strong time management and problem solving skills
- knowledge of the building industry would be desirable but not essential
If you have experience operating within a SAP environment and have a real passion for customer service, demonstrate strong interpersonal skills and are customer focused you will be ideally suited to this role.
If you want to work within a top 200 ASX listed company, with outstanding opportunities this is the job for you.
| Location: | Adelaide Metropolitan |
| Work Type: | Permanent - Full Time |
| Closing Date: | Wednesday 12th September 2012 5:30 PM |
