- Great location
- Excellent customer service
- Dynamic and fast-growing team
The Mercury Group of Companies is leader in online and executive recruitment solutions. Fit2work.com.au is an online pre employment background checking service offering recruitment and on-boarding solutions to organisations Australia wide.
We are currently in need of a vibrant and energetic Sales Assistant/Customer Service Coordinator, for our Port Melbourne Head Office.
Position Summary:
The successful applicant will be involved in all aspects of customer service, sales, marketing and social media for fit2work.com.au. This person will be responsible for customer telephone product demonstrations, supporting the Product Manager with face to face customer product demonstrations and much more. You will possess exceptional Microsoft Office skills and a telephone manner second to none. Other IT skills advantageous but not essential.
Working alongside the Product Manager you will be required to provide high levels of customer service to all existing and potential customers via email, fax, telephone or face to face.
Key Responsibilities: (but not limited to)
- Daily support for Product Manager i.e. preparing presentation packs for customer demonstrations
- Maintain existing customer and vendor relationships
- Setup new customers to the system
- Perform telephone sales calls to existing customers to increase sales opportunities
- Send out contracts and maintain customer files
- Creating monthly newsletters for product User Group
- Ensure compliance with all your customer dealings
- Enter and monitor sales leads
- Manage and address customer concerns and relations in a timely fashion
- Provide weekly and monthly statistic reports
- Monitor growth of product and track market trends to assist Product Manager with sales opportunities
- Maintain website and social media pages
This position is not for the feint hearted. You must have attention to detail think outside the square and not miss a beat! You will have a keenness to learn, initiative to go the extra mile, a drive for success, the will to be part of a thriving team all while possessing an essential sense of humour!
As part of a dynamic team you have the opportunity make this position your own. You will be fully trained in every facet of the business and groomed to be a super star! You will also have the freedom to enhance the business with your fresh ideas and solutions. The successful applicant will work under the guidance of the Product Manager as well as autonomously. Our company is rapidly growing, so promotion prospects exist for the right applicant.
Contact Person: Stephen Banks
Contact Number: 1300575575
| Location: | Port Melbourne |
| Position No: | 10126 |
| Work Type: | Permanent Full Time |
| Closing Date: | 10/06/2012 |
